Health and safety

Safety is at the heart of everything we do.

Our people are our most important asset, so everything we do has health and safety at its core.

Being part of Napier Port means taking responsibility for your safety, and the safety of those around you. With high standards and the right attitude, we strive to make every experience a safe one.

Today’s target is to stay safe but we never stop thinking about tomorrow. Napier Port has earned a reputation as an industry leader in safety and innovation. We’ve worked hard to get it. If there’s a safer way to deliver for our customers and their cargo, Napier Port will find it.

Working safely on port

We want to make sure that everyone who comes to Napier Port goes home safely to their families every day.

The Port Pass ID and access system is part of our wider efforts to make port induction and access as streamlined as possible for our regular Napier Port users.

It is now compulsory for everyone on port to have a Port Pass card. In line with Maritime NZ compliance requirements, anyone accessing the port via the Western Gate or Eastern Gate must swipe their Port Pass card to enter and exit the port.

Port Pass Card Collection

Port Pass cards can be collected from Monday to Friday between the hours of 9am – 3pm. Please bring the same ID used in your registration application as proof of identity, and collect your card from the following locations:

• Napier Port Main Office – Contractors, stevedores, shipping agents or small vehicles (use the reception phone and call 06 833 4520 for assistance)
• Western Gate – LANE 1 ONLY – Container truck drivers or Port Pack-destined truck drivers
• Eastern Gate – Log, fertiliser or any other large trucks (Note: small vehicles will be redirected to Napier Port Main Office)

Group collections – Excluding Western Gate traffic, if you have five or more staff to collect their cards, please contact the Port Pass Team on +64 (6) 833 4444 to make the necessary arrangements.

If you have any questions or experience any issues with Port Pass or the registration process, please contact the Port Pass team via email: support@napierport.co.nz or phone: +64 (6) 833 4444.