Important Update – Six Day Container Receival Window will start from Monday 29 March

As we have noted previously (here), unprecedented schedule unreliability is continuing to cause significant challenges across the current export peak season due to ongoing congestion across the wider supply chain, specifically in Auckland and Australian ports. We have been monitoring this constantly evolving situation very closely and prioritising our operational resources to best manage these ongoing challenges on port and for our customers.

Unfortunately, the current disruptions we are all facing with the shipping schedules are worsening rather than improving. Therefore, in order to proactively manage the flow of cargo through Napier Port and to provide certainty and guarantee our level of service to our customers, we have made the difficult decision to reduce our current container receival window to a new Six Day Container Receival Window starting effective from 6:00am Monday 29 March 2021.

In short, we will only accept containers six days out from the arrival of the vessel on which that container is booked and confirmed. Please note, we are unable to allow any exemptions to this new receival window.

We are well aware of the impact this decision will have on our exporters and transport operators in particular, and as such it is not a decision that we take lightly. We are communicating this update to you today with as much notice as possible in order to allow forward planning for all in the supply chain. This new container receival window rule is consistent with procedures at other NZ ports. It is important to note that we will continue to monitor the current schedule challenges over the coming weeks and ensure we keep you updated ahead of any developments.

Changes to Napier Port’s CAP Export Pre-advice System
We are currently updating our CAP Pre-advice System in line with the new six day receival window. From Monday, when pre-advising an export container, if the vessel is more than six days away, a warning message will be displayed. Note this is a warning only, the pre-advice will still be accepted.

Changes to Napier Port’s Propel Vehicle Booking System
We are also updating our Propel VBS in line with the new six day receival window. From Monday, when booking a Drop Off, if the container number is input into Propel VBS and the vessel is more than six days away a Drop Off export appointment cannot be made. The below error message will be displayed and you will need to make a new booking when the six day receival window opens.


Shipping Schedule Reminder
To assist with the VBS booking process, please remember there is an Export Receival Open column available on the Napier Port Shipping Schedule here. This information will let you review the container receival time for each vessel and see when the six day window is open. Please note, these times will be subject to change as per the normal shipping schedule changes.If you have any questions about this change, please contact Napier Port’s Commercial team – Andrew Palairet on or Dominic Sutherland on

Nga mihi,


Chris Wylie
Container Terminal Manager