Napier Port to remain open

Kia ora,

As per the New Zealand Government’s instruction yesterday evening, as at 11.59pm last night (17 August), New Zealand moved to Alert Level 4 for three days. Auckland and the Coromandel Peninsula will remain in Alert Level 4 for seven days. Please be assured that as an essential lifeline service, Napier Port will continue to operate ensuring Hawke’s Bay remains connected to the global supply chain.

We have been here before and our teams are already working hard to re-activate our business continuity plans to ensure that we are prepared for a range of scenarios. We’re focused on making sure our people stay well, our customers are informed, and cargo can continue to flow in and out of the port. Thank you in advance for your support and cooperation as always.

Protecting our teams
We’re conscious that keeping our people fit and healthy for work is vital to keeping the supply chain running, and we have already put safeguards in place. Our Marine personnel are all vaccinated and have been utilising extended PPE and hygiene kits since the very start of the COVID-19 pandemic. Our critical teams have been separated across the port to minimise contact. We are now restricting all visitors to the port.

Ministry of Transport guidance on essential transport services
As per the Alert Level 4 Lockdown last year, we are following guidance from the Ministry of Transport around what is deemed essential transport services. At this stage we are still receiving all cargo at the port and will continue to do so unless advised otherwise.

The Ministry of Transport have set up the following email address to address the large number of queries they are receiving –

Changes to hours of operation
Napier Port hours of operation have changed effective from this morning. These changes are necessary to reduce virus transmission risk and keep our people safe. Specifically, these changes will allow our teams to clean equipment prior to shift changes and avoid team crossover from one shift to another.

Propel VBS booking slots have been adjusted to reflect the new hours of operation as below. Transport operators have already been advised of these changes directly via the Propel portal.

Napier Port hours of operation (effective from Wednesday 18 August)

Day Service Container Terminal      Thames St I & II Depots
Monday-Friday     Full service 0800 – 1430 & 1530 – 1730* 0730 – 1430 & 1530 – 1730*
  Late process 1800 – 2000 N/A
Saturday Closed Closed Closed
Sunday Closed Closed Closed

*Please note: The container terminal and gatehouse will close between 14:30 – 15:30 to allow for shift change.

We kindly ask that all trucks park on the road when awaiting our 0800 and 1530 opening times – please do NOT enter the Western Gates as we do not want to block any entrances to the Port.

Vessel Operations
Napier Port have also implemented a number of changes across our Container Terminal in line with our health and safety protocols and to keep our people safe. We will endeavour to maintain operations as best as we can and do not expect any impact on vessel turnaround times.

Bulk vessels may continue to be berthed and worked as per normal operations. Exporters and importers should contact their stevedore to confirm operational capacity and capability.

Six day container receival window
The six day container receival window is still in effect and applies to every export container. We are unable to provide any extensions or exceptions to this rule at this time.

We will be informing shipping lines that it is their responsibility to communicate with their customers and ensure they are made aware of changes to vessel schedules. Accordingly, it is the cargo owner’s responsibility to adjust their packing schedules as Napier Port’s receival acceptance window will adjust in line with any vessel schedule changes.

We recommend cargo owners confirm vessel ETA with their shipping line prior to confirming transport arrangements.

Shipping Schedule Reminder
To assist with the Propel VBS booking process, please remember there is an Export Receival Open column available on the Napier Port Shipping Schedule here. This information will let you review the container receival time for each vessel and see when the six day window is open. Please note, these times will be subject to change as per the normal shipping schedule changes.

Keeping you informed  
We’ll be staying in touch as the situation evolves, and will be sending daily updates over the next few days. If there’s anyone else in your business who would like to be on our mailing list, please send their name and email to

If you have any questions, please contact our Commercial team on, but bear in mind that they may be busy with many customer enquiries.

Stay well.
Kind regards,

David Kriel
General Manager Commercial

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