Welcome to our new shareholders. Visit our Investor Centre here.

Access the Port

Access the port

Ports are high-risk, tightly controlled areas, and Napier Port is no exception.

We have strong processes in place to manage who comes onto port. Below are the three main criteria that must be met, to access Napier Port. If you have any questions about port access, please contact the Napier Port access team: portpass@napierport.co.nz. If you have any questions about safety standards, please contact our Health and Safety team: healthandsafety@napierport.co.nz

Napier Port is an MPI biosecurity and Customs-controlled area, and access is governed by a range of rules and regulations. Only people who absolutely need to be here are allowed onsite. Napier Port Security manages this, and may deny access if they don’t think someone has a genuine (or bona fide) reason for accessing the port.

If you intend to undertake work at Napier Port or are a regular visitor to Napier Port (for example a contractor or transport operator), you will need to complete our online health and safety induction. This covers the minimum safety protocols that you will need to meet while on port. The induction is now integrated into the Port Pass ID and access system. Port users can register for the new ID card and complete our health and safety induction all through the Port Pass website here.

If you intend to undertake work at Napier Port or are a regular visitor to Napier Port (for example a contractor or transport operator), you will need a Port Pass ID card.

You do not need a Port Pass ID card if you are visiting Napier Port and will be escorted by an ‘elected supervisor’ (someone who works for a business at the port and has a current Port Pass ID card).

When accessing Napier Port, you must provide photo identification as proof of identity. Please keep your photo identification on you at all times while on port, as you may be asked to produce it at any time.

The following credentials are acceptable for the purpose of establishing identity:

  • A military identification card
  • An identification card issued by a New Zealand Government department, government agency, or the New Zealand Defence Force
  • A driver’s licence issued by the New Zealand Land Transport Safety Authority
  • A seafarer’s identity document issued by a contracting government or flag state administration
  • A valid passport
  • An identification credential issued by a port facility operator
  • An identification credential issued by a recognised company, union, or trade association
  • Other forms of identification approved by the Napier Port Chief Executive.

A photo identity is only acceptable if it contains:

  • The holder’s full name
  • The holder’s photograph
  • The name of the issuing authority
  • The identification must be protected against being tampered with (for example, be laminated).

Port Pass

The Port Pass ID and access system is part of our wider efforts to make port induction and access as streamlined as possible for our regular Napier Port users.

The integrated system means port users can register for the new ID card and complete our health and safety induction all through the Port Pass website here.

If you have any questions or experience any issues with Port Pass or the registration process, please contact the Napier Port Access team via email: portpass@napierport.co.nz or phone: +64 (6) 833 4444.

Port Pass Is Now Available

Health and safety induction

Our online health and safety induction will equip you with the information you need to stay safe on port, and is a must for anyone who is a regular visitor to Napier Port. 

This includes all port employees and tenants, as well as contractors and transport operators.

Napier Port’s health and safety induction is now integrated into the Port Pass ID and access system. Port users can register for the new ID card and complete our health and safety induction all through the Port Pass website here.

Safety Protocols

We want to make sure everyone who comes to Napier Port goes home safely every day.

Our Safety Protocols are the safety standards that apply to everyone who comes to Napier Port. The Individual Safety Protocols are for all of us to read, understand and follow. The Company Safety Protocols are for all businesses that operate here.

Coming to Napier Port? Please visit our Safety Protocols page and read the booklet that applies to you.

Visitor map

If you’re visiting our office, please take a look at our visitor map first.

There are now traffic lights, bells and barrier arms at this entrance. Please follow all traffic signals, road markings and signs – and proceed on the green light. Always check for trucks, cars, cyclists, pedestrians and trains. When you reach our office, please park in one of the designated visitor parks and sign in using the iPad in the lobby.

Visitor Map

Visitor Map

Scroll-top