Monday – Friday:
7:00am – 6:30pm (full service)
7:00pm – 9:00pm (late process – see below)
7:00am – 12:00pm
R&D services will not be provided on statutory public holidays. Days defined as statutory holidays are: New Year’s Day, Day after New Year’s Day, Waitangi Day, Easter Friday, Easter Monday, Anzac Day, Queen’s Birthday, Hawke’s Bay Anniversary Day, Labour Day, Christmas Day and Boxing Day.
LATE PROCESS – ZONES 19 & 20
Napier Port offers a late process of import, export and empty de-hire containers, provided that the following conditions are met:
- The export container has been pre-advised through the Community Access Portal or business-to-business EDI messaging by 6:00pm
- The import container to be collected is a specific nominated container and not a hazardous or out of gauge container (no block stack containers)
- The container has a manifested Vehicle Booking System (VBS) booking by 6:00pm. Multiple containers for the same truck must be manifested together for one TVA number.
- The truck enters through Port Security at the Eastern Gate (Marine Parade end) from 6:40pm onwards.
There is no late process for empty returns.