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Hours

Napier Port is open for business

Napier Port is composed of many different teams, working together to deliver the best results possible.

 In such a complex business, our hours of operation vary by department. If you’re trying to contact or visit us, it pays to check we’re available first.

Monday – Friday:
7:00am – 5:00pm

Public holidays

Services will not be provided on statutory public holidays. Days defined as statutory holidays are: New Year’s Day, Day after New Year’s Day, Waitangi Day, Easter Friday, Easter Monday, Anzac Day, Queen’s Birthday, Hawke’s Bay Anniversary Day, Labour Day, Christmas Day and Boxing Day.

Monday – Friday:
7:00am – 5:30pm (full service)
6:00pm – 8:00pm (late process – see below)

Saturday:
Closed (reopening on Saturdays from 5 January 2019)

Sunday:
Closed.

Public holidays:
R&D services will not be provided on statutory public holidays. Days defined as statutory holidays are: New Year’s Day, Day after New Year’s Day, Waitangi Day, Easter Friday, Easter Monday, Anzac Day, Queen’s Birthday, Hawke’s Bay Anniversary Day, Labour Day, Christmas Day and Boxing Day.

LATE PROCESS – ZONES 18 & 19
Napier Port offers a late process of  import, export and empty de-hire containers, provided that the following conditions are met:

  • The export container has been pre-advised through the Community Access Portal or business-to-business EDI messaging by 5:00pm
  • The empty de-hire container is for a Napier Port depot customer*
  • The import container to be collected is a specific nominated container and not a hazardous or out of gauge container (no block stack containers)
  • The container has a manifested Vehicle Booking System (VBS) booking by 5:00pm. Multiple containers for the same truck must be manifested together for one TVA number.
  • The truck enters through Port Security at the Eastern Gate (Marine Parade end) from 5:40pm onwards.

*Empty container returns: Please ensure you have the correct delivery details before returning an empty container to Napier Port. If you are unsure where to deliver an empty container, please check with the shipping line. Alternatively, use track-trace.com to find the empty delivery location. 

Monday – Friday:
07:00am – 5:30pm

Saturday:
07:00am – 12:00pm (Closed on Saturdays from 30 June 2018 to 5 January 2019)

Sunday:
Closed.

Public holidays:
Services will not be provided on statutory public holidays. Days defined as statutory holidays are: New Year’s Day, Day after New Year’s Day, Waitangi Day, Easter Friday, Easter Monday, Anzac Day, Queen’s Birthday, Hawke’s Bay Anniversary Day, Labour Day, Christmas Day and Boxing Day.

Monday – Friday:
7:00am – 5:00pm
Cargo delivery cut-off (doors closed): 4:30pm

Saturday and Sunday:
Closed.

Public holidays
Services will not be provided on statutory public holidays. Days defined as statutory holidays are: New Year’s Day, Day after New Year’s Day, Waitangi Day, Easter Friday, Easter Monday, Anzac Day, Queen’s Birthday, Hawke’s Bay Anniversary Day, Labour Day, Christmas Day and Boxing Day.

Please direct all enquiries about General Cargo import and export (including port access) to our Commercial Team: +64 6 833 4437.

Our Marine and Mooring operation runs 24 hours a day, 7 days a week.

Its only closure is from 11:59pm Christmas Eve until 6:00am Boxing Day.

Visitor Map

Visitor Map

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