Thank you for your support as we navigate the current peak season together

As we have noted in previous communications, our Port team are working tirelessly to navigate the unprecedented schedule unreliability and significant challenges that we are experiencing right across the wider supply chain. We continue to deal with record container exchanges and are doing our very best to prioritise cargo.

We would like to thank all of our customers, suppliers and partners for your understanding and support throughout these ongoing disruptions. We are actively working with all parties, including shippers, shipping lines and customers, to create solutions and relieve pressure wherever possible.

In order to keep the supply chain open and cargo flowing, we must continue to apply our current Six Day Container Receival Window (as announced here). As a reminder, we will only accept containers six days out from the arrival of the vessel on which that container is booked and confirmed. Please note, we are unable to allow any exemptions to this new receival window.

Again, it is important to note that we will continue to monitor the current schedule challenges over the coming weeks and ensure we keep you updated ahead of any developments.

Changes to Napier Port’s CAP Export Pre-advice System
A reminder that we have updated our CAP Pre-advice System in line with the new six-day receival window. When pre-advising an export container, if the vessel is more than six days away, a warning message will be displayed. Note this is a warning only, the pre-advice will still be accepted.

Changes to Napier Port’s Propel Vehicle Booking System
We have also updated our Propel VBS in line with the new six-day receival window. When booking a Drop Off, if the container number is input into Propel VBS and the vessel is more than six days away, a Drop Off export appointment cannot be made. An error message will be displayed, as below, and you will need to make a new booking when the six-day receival window opens.

Shipping Schedule Reminder
To assist with the VBS booking process, please remember there is an Export Receival Open column available on the Napier Port Shipping Schedule here. This information will let you review the container receival time for each vessel and see when the six day window is open. Please note, these times will be subject to change as per the normal shipping schedule changes.

If you have any questions about this email, please contact Napier Port’s Commercial team – Andrew Palairet on andrewp@napierport.co.nz or Dominic Sutherland on dominics@napierport.co.nz.

Nga mihi,

Chris Wylie
Container Terminal Manager

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